Pre-Order Products

If you have ordered a product on pre-order, congratulations these are in HIGH DEMAND! Here's everything you need to know about pre-orders

When will my product be delivered?

We aim to despatch all pre-order products within 6 weeks of ordering. This may be shorter and we will be update you along the way. We promise all our children's tableware essentials are worth the wait!

Once our pre-order products have been despatched, delivery will be within 1-3 days depending on the shipping option you have chosen. Again you will be notified when your product has shipped.

Why do I have to wait up to 6 weeks?

Our high demand products sell out VERY quickly and so we need time to produce and restock these high quality essentials. We appreciate your patience during this time.

How do I know if I've purchased a pre-order product?

Our pre-order products are clearly shown via "pre-order now" purchase button, pre-order mention next to the product in your basket and at checkout.

What happens if I've ordered some pre-order products and some in-stock products?

If both pre-order and in-stock products are in the same order, we will despatch them together when the pre-order item becomes available. Should you wish to receive any in-stock products sooner (within our usual 3-5 days delivery), please place a separate order with separate shipping fee paid

What happens if I decide I don't want to wait for my pre-order product after purchasing?

Our feeding products are well worth the wait, however should you decide you can no longer wait, please email hello@chompbaby.com with your name and order reference

As a small business, EVERY order is so important to us. We can't wait for you to receive your Chomp feeding essentials!